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Privacy Policy

Last Updated: November 29, 2025

SMT. Jayamma Rangappa Health & Education Trust ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a donation.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Make a donation
  • Fill out a contact form
  • Subscribe to our newsletter
  • Register for events or programs
  • Volunteer with us

This information may include:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Payment information (processed securely through payment gateways)
  • PAN number (for tax exemption certificates)

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of visits

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use cookies for:

  • Website functionality and performance
  • Analytics and understanding user behavior
  • Remembering your preferences

You can control cookie settings through your browser preferences.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Processing Donations: To process and acknowledge your donations, issue tax receipts
  • Communication: To respond to your inquiries, send updates about our programs and activities
  • Improving Services: To understand how our website is used and improve user experience
  • Compliance: To comply with legal obligations and maintain records as required by law
  • Security: To detect and prevent fraud, unauthorized access, and other illegal activities
  • Marketing: To send newsletters, event invitations, and fundraising appeals (only with your consent)

3. Legal Basis for Processing (for Indian Users)

We process your personal information based on:

  • Consent: When you provide explicit consent for specific purposes
  • Contractual Necessity: To fulfill our obligations when you make a donation
  • Legal Obligation: To comply with tax laws, accounting requirements, and regulatory obligations
  • Legitimate Interests: To operate our charitable activities and communicate with supporters

4. Information Sharing and Disclosure

4.1 We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties.

4.2 Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in:

  • Payment processing (PhonePe, Razorpay, or other payment gateways)
  • Email services
  • Website hosting
  • Analytics services (Google Analytics)

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to:

  • Comply with legal processes
  • Protect the rights, property, or safety of the Trust, our users, or the public
  • Prevent fraud or illegal activities

4.4 Tax Authorities

We may share donation information with tax authorities as required under the Income Tax Act, 1961, and other applicable laws.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, including:

  • SSL/TLS encryption for data transmission
  • Secure payment gateway integration
  • Regular security assessments
  • Access controls and authentication
  • Secure data storage practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy
  • Comply with legal, accounting, and tax requirements (typically 7 years for donation records)
  • Resolve disputes and enforce our agreements

When information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your information (subject to legal retention requirements)
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Object: Object to certain processing of your information
  • Data Portability: Request transfer of your information in a structured format

To exercise these rights, please contact us at contact@jayammarangappa.org

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information is primarily stored and processed in India. If we transfer information outside India, we will ensure appropriate safeguards are in place to protect your information.

10. Third-Party Websites

Our website may contain links to third-party websites (e.g., social media platforms, payment gateways). We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies.

11. Email Communications

If you provide your email address, you may receive:

  • Donation receipts and acknowledgments
  • Updates about our programs and impact
  • Event invitations
  • Fundraising appeals
  • Newsletters

You can opt-out of marketing emails by clicking the "unsubscribe" link at the bottom of any email or by contacting us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:

  • Posting the updated policy on this page with a new "Last Updated" date
  • Sending an email notification (for significant changes)

Your continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

  • Email: contact@jayammarangappa.org
  • Phone: +91 9731191007, +91 9741191007
  • Address: Door No. 6498, 2nd Phase, 4th Stage, Vijayanagara, Mysore, Karnataka - 570017

14. Grievance Officer

For any privacy-related grievances or complaints, you may contact our Grievance Officer:

  • Name: Mr. Vasudeva C.R.
  • Email: contact@jayammarangappa.org
  • Phone: +91 9731191007

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.